Hotspot not working with an eSIM
Check plan support, phone settings, and the data line when personal hotspot will not share your eSIM connection.
Your eSIM has mobile internet, but another device cannot connect through Personal Hotspot or tethering.
Confirm hotspot is allowed by the plan and device, make sure mobile data uses the eSIM, restart hotspot, and check APN settings if the plan requires them.
- Confirm the Skyalo plan allows hotspot or tethering.
- Make sure mobile data is set to the Skyalo eSIM before enabling hotspot.
- Turn Personal Hotspot or tethering off and on again.
- Restart both the phone sharing the connection and the device trying to connect.
- The phone itself can load websites over the eSIM.
- The receiving device is using the correct hotspot password.
- The plan has data remaining.
- Hotspot uses the same data allowance as the phone, so laptop updates can consume data quickly.
- For video calls or uploads, keep the phone plugged in because hotspot can drain battery fast.
Step-by-step fix
4 min read
- 1
Confirm the Skyalo plan allows hotspot or tethering.
- 2
Make sure mobile data is set to the Skyalo eSIM before enabling hotspot.
- 3
Turn Personal Hotspot or tethering off and on again.
- 4
Restart both the phone sharing the connection and the device trying to connect.
- 5
Check whether Low Data Mode, battery saver, or a carrier profile is limiting hotspot.
- 6
If APN details are provided, enter them in the hotspot or mobile data APN fields as instructed.
- The phone itself can load websites over the eSIM.
- The receiving device is using the correct hotspot password.
- The plan has data remaining.
- Hotspot is not blocked by device policy or carrier lock.
- Hotspot uses the same data allowance as the phone, so laptop updates can consume data quickly.
- For video calls or uploads, keep the phone plugged in because hotspot can drain battery fast.
- Hotspot is not blocked by device policy or carrier lock.
- For video calls or uploads, keep the phone plugged in because hotspot can drain battery fast.